?快速和專業(yè)的迎接所有客人,為客人點(diǎn)餐。
greet all guests and take beverage and food orders in a prompt and professional manner.
? 監(jiān)督客人的行為和酒精飲品消耗量從而決定什么時(shí)候應(yīng)控制客人的酒精量;將因酒精過(guò)量而引發(fā)的事故或客人的受傷程度匯報(bào)給管理層;在對(duì)飲用酒精飲品的客人的年齡有質(zhì)疑時(shí)檢查客人的身份證監(jiān)督客人的行為和酒精飲品消耗量從而決定什么時(shí)候應(yīng)控制客人的酒精量;將因酒精過(guò)量而引發(fā)的事故或客人的受傷程度匯報(bào)給管理層;在對(duì)飲用酒精飲品的客人的年齡有質(zhì)疑時(shí)檢查客人的身份證
monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever age of a guest requesting an alcoholic beverage service is questionable.
o遵萬(wàn)達(dá)國(guó)際酒店及度假村集團(tuán)的個(gè)人儀表儀容規(guī)范著裝無(wú)可挑剔
grooming is impeccable and in accordance with wanda group personal presentation standards
o 設(shè)備干凈outlet equipment is clean
o 設(shè)備分類且存放好equipment is sorted and stored
o 玻璃器皿擦亮 glassware is polished
o 擦亮餐具flatware is polished
o 清潔瓷器china is clean
o 準(zhǔn)備好服務(wù)臺(tái)waiter stations are prepared
o 擺放好自助餐桌上的餐具cutlery is placed for buffet and table service
o 擺設(shè)好餐臺(tái)tables are set
o 閱讀并熟悉預(yù)訂reservations are read and familiarized
o 準(zhǔn)備好特別活動(dòng)special occasions are ready
o 放音樂(lè)music is on
o 開燈lighting is on
o 酒吧準(zhǔn)備就緒為客人提供舒適的服務(wù)。outlet is ready for service and guest comfort
職位類別:
酒店/旅游
舉報(bào)