Greets and registers guests, providing prompt and courteous service .Check in / out of guests. Resolves guest challenges throughout their stay in our hotel. upgrades guests as required . Promotes hotel services .
熱情友好的問候客人,確保提供高效一致的服務(wù)。對入住期間的各種需求和問題予以快速解決,銷售酒店各項產(chǎn)品確保利潤***化。
Specific Job Knowledge, Skill and Ability 工作技能技巧要求:
1. Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error .
能運用計算器材準(zhǔn)確無誤的進行各種數(shù)據(jù)運算。
2. Ability to read, Listen and communicate effectively in English, both verbally and in writing .
能用英語有效的傾聽和進行溝通。
3. Ability to access and accurately input information using a moderately complex computer system .
熟練操作酒店電腦系統(tǒng)。
Required Qualifications 必要的資歷要求:
1. Ability to effectively deal with internal and external customers , some of whom will require high levels of patience , tact and diplomacy to defuse anger , collect accurate information and resolve conflicts .
擅長于處理賓客關(guān)系,能有效快速的應(yīng)對處理各種問題。
2. Interpersonal skills to provide overall guest satisfaction.
以較強的人際交往能力提高客人滿意度。
3. Ability to work under pressure and deal with stressful situations during busy periods.
能在強壓下勝任工作。
Preferred Qualifications 更高的資歷要求:
1. 1 or 2 years of related work experience prefered.
1至2年前臺接待相關(guān)工作經(jīng)驗者優(yōu)先。
熱情友好的問候客人,確保提供高效一致的服務(wù)。對入住期間的各種需求和問題予以快速解決,銷售酒店各項產(chǎn)品確保利潤***化。
Specific Job Knowledge, Skill and Ability 工作技能技巧要求:
1. Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error .
能運用計算器材準(zhǔn)確無誤的進行各種數(shù)據(jù)運算。
2. Ability to read, Listen and communicate effectively in English, both verbally and in writing .
能用英語有效的傾聽和進行溝通。
3. Ability to access and accurately input information using a moderately complex computer system .
熟練操作酒店電腦系統(tǒng)。
Required Qualifications 必要的資歷要求:
1. Ability to effectively deal with internal and external customers , some of whom will require high levels of patience , tact and diplomacy to defuse anger , collect accurate information and resolve conflicts .
擅長于處理賓客關(guān)系,能有效快速的應(yīng)對處理各種問題。
2. Interpersonal skills to provide overall guest satisfaction.
以較強的人際交往能力提高客人滿意度。
3. Ability to work under pressure and deal with stressful situations during busy periods.
能在強壓下勝任工作。
Preferred Qualifications 更高的資歷要求:
1. 1 or 2 years of related work experience prefered.
1至2年前臺接待相關(guān)工作經(jīng)驗者優(yōu)先。
職位類別: 前臺/文員/接待/秘書
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- 公司規(guī)模:100 - 499人
- 公司性質(zhì):民營企業(yè)
- 所屬行業(yè):旅游、酒店、餐飲、娛樂休閑等
- 所在地區(qū):廣東-深圳市
- 聯(lián)系人:愛麗絲
- 手機:會員登錄后才可查看
- 郵箱:會員登錄后才可查看
- 郵政編碼:
工作地址
- 地址:東環(huán)二路八號